CHA Telehealth

Please call your CHA Care Center or specialty clinic directly. We can help decide if a phone, video or in-person visit is best for you. 

If you are a current Primary Care patient, you can also schedule a Televisit through MyCHArt. Just log in and click "Schedule an Appointment".

If you are scheduled for a phone visit:

• You will get a call from your provider or clinic at your appointment time.
• To get the most from your phone visit, try to find a private room that is quiet.

Starting December 1, 2020, all CHA video visits are done using Google Meet.

MyChart is no longer used.

How video visits work:

1) At your appointment time, look for an email from your clinic.
2) Click the link to join the visit.

Patient Tip Sheets for Video Visits:

• Join Your Video Visit on Your Mobile Device
  English, Haitian Creole, Portuguese, Spanish

• Join Your Video Visit from Your Computer
  English, Haitian Creole, Portuguese, Spanish

• Install Google Meet on a Mobile Device (Phone or Tablet)
  English, Haitian Creole, Portuguese, Spanish

About Group Telehealth Visits:

CHA is doing group visits for patients using Google Meet. This will allow groups to continue to meet virtually using video.

These visits will have a group leader on video, and ideally all group members will also appear on video. Patients can join these visits by video using a computer, tablet, or smartphone with a camera and microphone.

Important Patient Documents:

• Patient Group Telehealth Consent Form: English, Haitian Creole, Portuguese, Spanish

• Patient Group Telehealth Visit Guidelines:
  • Orthopedic groups: English, Haitian Creole, Portuguese, Spanish
  • Psychiatry groups: English, Haitian Creole, Portuguese, Spanish
  • Pulmonary Rehab: English, Haitian Creole, Portuguese, Spanish

How to Join your Group Telehealth Visit:

• Instructions for joining by video using a computer:
  • Joining with Gmail accounts: English, Haitian Creole, Portuguese, Spanish
  • Joining with non-Gmail accounts (AOL, Yahoo, Hotmail, etc.): English, Haitian Creole, Portuguese, Spanish

• Instructions for joining by video using a tablet or smartphone: English, Haitian Creole, Portuguese, Spanish

• Instructions for joining by phone only (no video): English, Haitian Creole, Portuguese, Spanish

Our Tele-Dermatology service lets you send a picture of your skin to our Dermatologists through MyChart.

Please review our patient guide (PDF) to get the most from Tele-Dermatology.

Remember to get a referral from your primary care team before asking for a Tele-Derm consult.

If you have a MyCHArt account, you can now use eCheck-in to review and update your information before you come for an in-person visit.

Your visit will be safer, and you can save time at the registration window when you arrive!

eCheck-in User Guide: English, Haitian Creole, Portuguese, Spanish