MyCHArt

• Inbox.  View messages sent by your CHA providers. Reply to these messages.
• Get medical advice.  Ask your care team non-urgent medical or health care questions.
• Ask for prescription refills.  Request more of your medicine, in case you run out.
• Letters.  Read letters shared by your providers.

In 2020, CHA launched new features in MyCHArt to give you more ownership of your personal health information.

Download in English, Spanish, Portuguese and Haitian Creole (PDF)

1. Test results. You can now see more results (lab, biopsy, and radiology studies) in your MyCHArt test results section. It’s important for you to know a few details about this:

• All your lab results, including imaging and pathology tests, are released to your MyCHArt account immediately after the results are finalized in our medical record system. For tests done during an overnight hospital visit, the results are released when you are discharged from the hospital

• You may see your test results before your provider. If so, please don’t try to interpret them yourself. Your provider will review them and send you a message with the details. You may want to wait for this message before you look at the results. If you do see results before your provider, please look for a message from your care team within a few business days with more information.

• Tests results might not all display at once. MyCHArt will send you a notice when it gets new test results (no more than once an hour). If these notifications are too much, you can find instructions on how to adjust your MyCHArt notice preferences in our tip sheet section (above).

2. Visit notes. You will now have access to notes from your provider for many clinical encounters. If you have questions about the content of these visit notes, please discuss them with your provider at your next visit.

• Upcoming Appointments.  See a list of future CHA appointments.
• Request an Appointment.  Request a visit at a clinic where you have been seen before.
• See Visit Summaries. View and download the summary of your visit or hospital stay.
• Direct Scheduling.  Schedule an upcoming visit for some services.
  • Tip sheets for scheduling in MyCHArt: English

What is in "My Medical Record"?

You can view information in your medical record. This includes seeing who is on your Care Team, Preventive Care Topics, Current Health Issues, Medications, Test Results, Allergies, Immunizations, Medical History, and Treatment Plan (Oncology patients only).

My Medical Record also gives you access to these tools:

• Health Trends. View lab results over time. Track your child's growth and compare to others in their age group.
• Download Your Record. You can download a copy of your MyCHArt record to a password protected PDF document.
• Track My Health. Link a Bluetooth enabled fitness tracker to your MyCHArt account and send automatic health updates to your CHA care team.
• Content Links. Access educational links from the U.S. National Library of Medicine.
• Care Everywhere. You can authorize the sharing of your medical record with clinicians outside of CHA. Doctors at other organizations can only access your record to support your ongoing care, such as for an upcoming appointment or to review details from previous appointments.

You can pay your Medical Bill from CHA through MyCHArt.

You can download the MyCHArt app for iOS and Android for free. These mobile apps contain a set of select features that are also available in the web-based version of MyCHArt.

Mobile App features include:

• Send and Receive Messages
• View Test Results
• View Health Summary
• Appointment Management
• Medication Refill
• View and Respond to Questionnaires