Community Behavioral Health Center (CBHC)

Behavioral Health Urgent Care
and 24 Hour Access Line: 833-222-2030

We offer expert care for urgent needs at our Community Behavioral Health Centers (CBHC) in Cambridge and Malden, including referrals for treatment. Please call or visit us today.  

Reminder: Always call 9-1-1 in an emergency.

Walk-in Services for All Ages

CHA Cambridge Hospital
1493 Cambridge Street, Cambridge
First Floor, Cahill Building

GET DIRECTIONS

CHA Malden Care Center
195 Canal Street, Malden
Second Floor

GET DIRECTIONS

Hours:
Monday-Friday: 8 am to 8 pm
Saturday-Sunday: 9 am to 5 pm
Closed major holidays

What to Expect:

When you visit or call us, you'll find an expert team that understands all kinds of behavioral health needs. Common services include:

  • An assessment to understand your mental health
  • Medication, or assessment of your current medications
  • Self-help apps with guidance from a Peer Specialist
  • Referrals to local support groups
  • Meetings with a Recovery Coach, Peer Specialist, or Family Support Specialist
  • Individual and/or group therapy
  • Hospital treatment for people in extreme crisis

24-hour Access Line

Call 833-222-2030


CHA offers 24-hour phone services to support mental health needs and connect people to care.

You can call us any time of the day or night for support and advice for urgent mental health needs.

These may include anger, depression, suicidal thoughts, emotional outbursts, substance use, and other urgent or crisis situations.  

CHA Behavioral Health Urgent Care

CHA Cambridge Hospital
First floor, Cahill Building
1493 Cambridge Street
Cambridge, Massachusetts, United States 02139

833-222-2030

CHA Behavioral Health Urgent Care

CHA Malden Care Center
195 Canal Street
2nd Floor
Malden, MA 02148

833-222-2030

Portuguese 

About the Community Behavioral Health Center (CBHC)

Community Behavioral Health Centers are part of a new initiative in Massachusetts to make it easier for people to get help for mental health and substance use needs. The program is a key milestone in the implementation of the Mass. Roadmap for Behavioral Health Reform and the commitment to improving access to behavioral health treatment.

People who need mental health and substance use services are able to find timely, high-quality and evidence-based care at CBHC sites. This includes routine appointments, urgent visits, and 24/7 crisis services.

Learn more:

Frequently Asked Questions (PDF):
English | Amharic | Arabic  | Bengali | Español  | Hindi | Kreyol AyisyenMandarin  | Nepali  | Português | Russian |

About our Peer Support Services (PDF):
English  |  Español  Kreyol Ayisyen Portuguese 

CHA Press Release

Massachusetts CBHC Website

Affiliated with:
Teaching hospital of:
Close