MyCHArt Features

MyCHArt is a secure patient portal where you can access your health records and better manage your health care.

MyCHArt Basic Features


  • Inbox. View messages sent by your CHA providers. Reply to your providers' messages.
  • Prescription refill requests. Request a prescription renewal.
  • Get medical advice. Send your providers messages with non-urgent questions.
  • Letter. View letters shared by providers.


  • Upcoming Appointments. See a list of future CHA appointments.
  • Request an Appointment. Request a non-urgent appointment at a clinic where you have been seen before.
  • After Visit and Admission Summaries. View and download your outpatient after visit summary or inpatient admission summary after a hospital stay.
  • Direct Scheduling. Patients receiving Pharmacotherapy at CHA Primary Care, Somerville Hospital can directly schedule an appointment with selected providers.

My Medical Record

What is in "My Medical Record"?

You can use My Medical Record in MyCHArt to view information in your medical record.

This includes your: Care Team Members, Preventative Care Topics, Current Health Issues, Medications, Test Results, Allergies, Immunizations, Medical History, and Treatment Plan (for Oncology patients only).

My Medical Record also gives you access to these tools:

  • Health Trends. View lab results over time. Track your child's growth and compare to others in their age group.
  • Download Medical Record. Download a copy of the MyCHArt record to a password protected PDF document.
  • Track My Health. Link a Bluetooth enabled fitness tracker to your MyCHArt account and send automatic health updates to your CHA care team.
  • Content Linking. Access educational links from the U.S. National Library of Medicine.
  • Care Everywhere. You can authorize the sharing of your medical record with clinicians outside of CHA. Doctors at other organizations can only access your record to support your ongoing care, such as for an upcoming appointment or to review details from previous appointments.

Test Results

Most of your lab results are automatically released to your MyCHArt account in 72 hours after the results become final. Radiology results are not available on MyCHArt.

Proxy Access

CHA gives proxy access to parents, spouses or caregivers so that they can view a patient’s MyCHArt accounts. A parent's proxy access to minor children expires when their child turns 12 years old. Teenage patients can set up their own MyCHArt account at their doctor’s office.


You can access the CHA Online Bill Pay feature via MyCHArt.

Mobile App

MyCHArt for iOS and MyCHArt for Android are portable versions of MyCHArt that you can download for free. These mobile apps contain a set of select features that are also available in the full web-based version of MyCHArt.

Mobile App features include:

  • Send and Receive Messages
  • View Test Results
  • View Health Summary
  • Appointment Management
  • Medication Refill
  • View and Respond to Questionnaires


Get Help and Ask Questions

You can send an email to the CHA MyCHArt Help team at You can also use the MyCHArt Help Form.