• The Elder Service Plan

How the ESP Program Works

A Health Plan and a Medical Provider

ESP is a health insurer and a medical provider. This means we provide health care and other services our members need. This includes things like homemaking, medications, and other health and social services. Partnering with members and families is what we do best, and we are proud to help members access the appropriate services and care they need to live independently.

The Plan of Care

Each member gets a customized plan to meet his or her needs. This includes all the care and services covered by Medicare and Medicaid as well as additional services authorized by the care team. The goal is to provide the services members need in the right location, at the right time.

If you are a member, your plan may include medical care, meals, social activities, physical therapy, home care, and more. Services are provided in homes, in the community, and at our care center.

Specialty care is available to meet our members’ needs. We work with a network of specialists, including the outstanding medical team at Cambridge Health Alliance and our partner institutions.

Depending on your needs, the plan of care may include:

  • Dental care
  • Emergency services
  • Exercise
  • Family caregiver support
  • Home care and homemaking
  • Hospital care
  • Laboratory/x-ray services
  • Meals
  • Medical equipment
  • Mental health counseling
  • Nursing home care
  • Nutritional counseling
  • Occupational therapy
  • Physical therapy
  • Prescription drugs
  • Primary care
  • Specialty care
  • Transportation

About Medications

As an Elder Service Plan member, your Part D-covered drugs and other necessary medication are provided through the program. You don't need to join a separate Medicare Prescription Drug Plan.

Staying within our Provider Network

Participants agree to receive all covered services through the Elder Service Plan of CHA and our contracted network of providers. Any non-emergency care or services must be approved by the Elder Service Plan of CHA in order to be covered. All approved services are provided with no co-payments or out-of-pocket expenses.

Please note that participants may be fully and personally liable for the costs of any unauthorized non-emergency care or services provided outside the Elder Service Plan.


Learn More Today!

To learn more about the ESP (PACE) program, just fill out the form below and click "submit". You can also call 617-575-5850 (TTY: 800-439-2370)

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