Population Health Management

What this means for your health

CHA is supporting health in a new way.

Instead of just treating illness, we are helping entire populations to be as healthy as possible.

How do we do this?

  1. Our teams identify medical needs
  2. We then provide proactive care
  3. Then we address hidden factors that affect health.  For example: Do people have a safe place to live? Food to eat? Can they get to the doctor? Do they have insurance?

People who need more support get comprehensive coordinated care, important health education and resources that connect them to local community programs. Our goal is to give every patient the right care at the right time. This lets CHA manage health care costs while helping people live their healthiest lives.

Population Health Matters

Find out more about how CHA population health management keeps you healthy and partners with the community.

A team approach to patient centered care at CHA

A core requirement for population health is to choose a primary care provider. Primary care is more than just seeing one provider. CHA makes it easy for you to connect with all the care you need in one place. Whether it's getting mental health support or seeing a pharmacist to help you manage your medications, CHA offers you a team to get the care you need. YOU are at the center of patient-centered care. Review some of the care team components below:

Viewing Health Through a Broader Lens

Population Health Management means seeing each person as a whole, not only focused on clinical care, but also understanding the environments and circumstances that shape their health and wellbeing like where they live, learn, work and connect with their communities, such as:

Addressing Community Health

From collaborating with community organizations and local governments to providing training and health care interventions, the CHA Department of Community Health plays a vital role in CHA’s mission and in population health management.

Addressing Health Equity

CHA’s vision for Equity and Excellence for Everyone, Every Time is not only represented in our commitment, but is recognized nationally in rankings as well as accreditation. Learn more about our work.

Addressing Health-Related Social Needs

Population Health Management includes screening for social determinants of health (food, housing, medications, medical bills, violence) and providing follow-up support as well as resource guides for each community. CHA also provides CHA Connect, a resource to guide patients and community members in finding assistance in free or below cost social services.

Organizing for Population Health Management: Accountable Care

An important consideration for population health management is organizing for value-based care. Value-based care is a healthcare delivery model where providers are paid based on patient health outcomes rather than the volume of services provided. It replaces the traditional "fee-for-service" approach by incentivizing preventive care, care coordination, and effective chronic disease management to improve quality and reduce overall costs. This is usually best organized within an accountable care organization.

Health Policy Commission ACO Certified, 2026-2027What is an Accountable Care Organization?

An accountable care organization (ACO) is a partnership of primary care providers, specialists, hospitals and other providers to give patients all the services they need. Together, these groups strive to meet certain goals such as:

  • Improving patient experience (satisfaction, access to health services)
  • Improving outcomes for all patients
  • Reducing healthcare cost

Certification as an ACO provides CHA the structure to manage patients under value-based care contracts. CHA has been certified as an ACO by the Massachusetts Health Policy Commission since 2017. The certification process was a significant milestone, making Massachusetts the first state to implement state-wide, all-payer standards for care delivery. 

In addition to commercial insurance contracts through a partnership with Beth Israel Lahey Health Performance network (BILHPN), CHA participates in two formal ACO programs: Medicare Shared Savings Program and the MassHealth ACO.

Medicare Shared Savings Program

Through our relationship with BILHPN, CHA has joined the Medicare Shared Savings Program with other BILHPN practices.

MassHealth ACO

CHA has partnered with Tufts Health Public Plans to form the MassHealth insurance plan, Tufts Health Together with CHA. Learn more about this plan.

CHA Population Health Contacts

Name and Location:
Cambridge Public Health Commission D/B/A Cambridge Health Alliance
1493 Cambridge Street
Cambridge, MA 02139

Primary Contact
Wilfred S. McCalla. Jr.
Senior Director, Payer & Population Health Strategies
Email: wmccalla@challiance.org

Composition of ACO
Cambridge Public Health Commission d/b/a Cambridge Health Alliance is the sole participant in the Cambridge Health Alliance Accountable Care Organization.

ACO Participants
CHA includes CHA Cambridge Hospital, CHA Everett Hospital, CHA Somerville Campus, and the Cambridge Health Alliance Physicians Organization and associated care centers.

Manage your health in primary care with a pharmacist

CHA pharmacists are a part of your healthcare team in primary care. They can help you manage a chronic disease, complicated medications, or answer questions about your prescriptions. Find out how they can help keep you healthy.

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