CHA Visitor Policy

In our hospitals, emergency departments and outpatient clinics

Thank you for visiting CHA!

CHA has adopted the following practices for the safety of our patients, staff and providers:

Effective September 21, 2022


Until the risk related to COVID-19 pandemic has been eliminated as determined by CHA Infection Control and state, local, and public health authorities, visitors should be encouraged to defer their visit.

People who do choose to visit must adhere to the following standards:

All visitors must be symptom-free, without a diagnosis or exposure to COVID-19 in the preceding 10 days. (For end of life visitation only, exceptions to these criteria may be made on a case by case basis.)

All visitors must remain masked at all times. Visitors not complying with masking will be asked to leave.


For In-Person Clinic Visits:

Patients coming to an outpatient clinic are allowed to bring at least one individual to accompany them. 

Additional people with the patient will be at the discretion of the provider and clinic.


Emergency Department:

Patients in the Emergency Department may have one visitor accompany them.


Visiting Patients in the Hospital:

1. Med Surg and ICU Inpatient Units:


All patients regardless of COVID status

There are no restrictions to the number of visitors per day. However, we may limit the number of visitors at one time to maintain social distancing.

Visiting hours will be between 10 am - 8 pm

We will not unreasonably limit the length of time of a visit. 

Visitors under age 18 are allowed by exception only.

COVID-positive patients

Visitation for COVID positive patients is encouraged by video technology.

People visiting in person COVID positive patients must don full PPE provided by a CHA healthcare worker (HCW).

HCW will provide instructions on proper use of PPE (refer to the appendix for donning and doffing to inform the proper sequence) and instruct the visitor on required hand hygiene practices.

Patients approaching end of life or at end of life

The clinical team will collaborate about visits to these patients with the patient and their loved ones.

There is no limitation to time of day or duration of visits.

2. Maternity, Labor and Delivery and Postpartum:

All patients and support persons/birth partners will be issued a mask to wear when they are in public hallways.

All patients and support persons must wear masks while any staff members are in their hospital room.

Pregnant patients’ healthy children and/or siblings of newborns may visit, but should be accompanied at all times by an adult, and are encouraged to stay in patient rooms.

Patients may have up to  two support persons at a time for labor, delivery, and postpartum care in the hospital.  The support person(s) can come and go on the unit. Support persons will be screened each time they enter the unit. There will be no limit to the total number of visitors during the hospital stay, except for the limitation to 2 at one time.

All visitors will be screened for COVID risk per hospital policy.

For COVID-positive pregnant patients

Birth partner may attend if screen positive (due to contact/exposure or positive test) only if asymptomatic.

Birth partner must stay in the room at all times masked, and will not be able to come and go. If they leave, will not be allowed re-entry.

No other visitor allowed in room.

If the birth partner develops symptoms during the stay, they will be asked to leave.

For COVID-negative pregnant patients

If the birth partner screens positive due to exposure/positive test, and is asymptomatic - pregnant patients should be counseled on risks to her and the newborn, and consider alternative support in labor. However, once counseled, if chooses COVID+ support person, admission will be allowed.

If the support person is COVID-positive (or under investigation for COVID), no other visitors will be allowed.

If your support person becomes symptomatic while on the unit they will be asked to leave and to contact their personal primary care provider. They will not be allowed to return to the unit.

3. Inpatient Psychiatry 


Child and Adolescent Psychiatry

No restrictions to the number of visitors per day however we may limit the number of visitors at one time to maintain social distancing.

Guardians are allowed to visit the child at any time.

We will not unreasonably limit the length of time of a visit.

Adult and Geriatric Psychiatry

No restrictions to the number of visitors per day however we may limit the number of visitors at one time to maintain social distancing.

Visiting hours will be between 10 am - 8 pm.

We will not unreasonably limit the length of time of a visit. 


On the Day You Visit

Please stop at the front entrance. Our staff will ask you questions (screening) according to current standards.

The front desk staff will ask you who you are coming to visit and then call the nursing unit.

The unit staff will confirm that the patient can receive a visitor.

The front desk staff will instruct you to go to the unit and check in at the nurses station upon arrival.

Any visitor who comes to a nursing unit without a screening sticker will be redirected to the front desk for screening.

If a visitor cannot visit the patient:

The front desk staff will explain why you cannot visit at this time.

The front desk staff can provide you with a phone number for the unit if you have additional questions.

Affiliated with:
Teaching hospital of:
Close