COVID-19 Alerts

What You Need to Know:

COVID Testing

COVID testing is at 77 Middlesex Ave in Somerville (Assembly Square).

Testing Process:

  • You must have an appointment (see below).
  • You can come by car, by bicycle or on foot.
  • If coming by car, please keep your windows rolled up.
  • There is no set age limit for children. But your child must be old enough to sit still and tolerate the nose swab in the vehicle.
  • Please bring a picture ID.
  • Tests are provided to everyone, regardless of insurance status. If you have insurance, CHA will bill them for the test (you may get a statement from them showing this).

Make an Appointment:

Note: Our COVID testing phone line is open Monday - Friday, 8:30 a.m. - 4 p.m.

  • All CHA patients with symptoms: please call your primary care center first.
  • CHA patients without symptoms: Call 617-665-2928. You can also make an appointment on MyCHArt. Just log in and click on "Visits" on the top bar, then click "Schedule an Appointment.
  • Non-CHA patients with symptoms: please call your regular doctor first. If you have had a medical evaluation and still want to schedule a test, call 617-665-2928.
  • Non-CHA patients without symptoms: please call 617-665-2928.

Testing Technology:

COVID-19 (SARS-COV-2) viral testing is performed at our in-house CHA Laboratories.

We are using the following analyzers to perform the tests using nucleic acid amplification methods:

  • Cepheid GeneXpert
  • Hologic Panther
  • Genmark E-Plex
  • Abbott ID Now (primarily for hospital testing)

Getting Results:

Results may take up to five days to be available after you are tested. If you have not been contacted, it is because your result is not yet available.

CHA patients with symptoms: You will get results from your CHA primary care team. Results will also be available in MyChart.

Cambridge residents: You will get results from the Cambridge Health Department (617-665-3826).

Chelsea residents: You will get results from the Chelsea Health Department (617-874-7678).

Everett residents: You will get results from the Everett Health Department (617-394-2257).

Malden residents: You will get results from the Malden Health Department (781-397-7052).

Medford residents: You will get results from the Medford Health Department (781-393-2503).

Revere residents: You will get results from the Revere Health Department (781-632-2781).

Somerville residents: You will get results from the Somerville Health Department (617-591-3240).

Winthrop residents: You will get results from the Emergency Operations Center (617-539-5848).

Other communities: CHA staff will contact you with your results.

In-Person Visit Guidelines

We are glad you are coming to see us!

To protect you, and our other patients, please read our new safety standards (updated 6/29/20):

You must wear a mask or face covering. Please do not wear a mask with vents. These protect you but don't protect others.

Please maintain social distance (at least 6 feet apart).

Wash your hands or use hand sanitizer when you enter the building.

We will take your temperature. Your body temperature must be under 100° F.

We will ask you about COVID symptoms. (Do you have a fever or chills, shortness of breath, cough, fatigue, muscle or body aches, headache, loss of taste or smell, sore throat, congestion or runny nose, nausea, vomiting or diarrhea?)

Please come to your visit alone, if you are able. Visitors are permitted only in special circumstances, when necessary for patient well-being.

  • For adults, one caretaker can come to the visit, if needed.
  • For children and elderly patients, one parent or caregiver is allowed for most visits.
  • Please tell your team if you, or someone you care for, has intellectual, developmental, or physical disabilities or other caregiving needs.

Hospital Visitor Policy

CHA Hospital Visitor Policy during the COVID-19 Pandemic

Updated 7/7/2020

For the safety of our patients and staff, hospital visitors are permitted only in special circumstances, when necessary for patient well-being. These include:

  • End of life care for hospitalized patients.
  • Labor and delivery.
  • Breastfeeding moms.
  • Patients on our child and adolescent assessment units.
  • Behavioral health patients, including interactions with an attorney that cannot be done virtually.

In these limited cases when visitors are allowed:

  • No visitor will be under the age of 18 unless they are a child of the patient.
  • Only one visitor per day for no more than 30 minutes.
  • Visitors will be asked questions about COVID and will have their temperature taken (must be under 100 degrees F.). Any visitor with symptoms will not be allowed to enter.
  • Visitors will be told to wear a mask and keep it on at all times. (Please wear a mask without vents).
  • If additional PPE is required, the hospital will provide it and help the visitor with donning and doffing.
  • Visitors must remain 6 feet from patients at all times.

Every effort will be made to provide video technology for virtual visits with patients.

Local Community Resources

CHA has a website called CHA Connect where you can search for local social services.

You can use CHA Connect to find things like housing assistance, food support and much more.

DPH Reopening Attestations

As required by the Commonwealth of Massachusetts, CHA attests to continuing to meet specific requirements to reopen or expand services.

Phase 1 Reopening Attestation

Phase 2 Reopening Attestation

Personal Protective Equipment (PPE)

How is CHA managing PPE? Learn about our efforts to protect our staff with PPE so they can continue providing outstanding patient care.

Want to donate PPE? Like all hospitals, Cambridge Health Alliance is facing a shortage of medical supplies, including personal protective equipment. Learn how to donate PPE to help your neighbors during this challenging time.