Victim Resource Center (VRC)


Alert: Some CHA centers and services will be closed during the Thanksgiving holiday. Please see this schedule for details.

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Help Getting Through It

If you or someone you love has been affected by violence, hatred or abuse, the Victim Resource Center is here to help you rebuild your life. Violence impacts everyone -- all genders, sexual orientations, cultures, religions and socioeconomic backgrounds. While you may feel alone, we understand what you’re going through and want to help.

Survivors sometimes feel isolated and alone, reluctant to reach out to others. You may feel afraid, numb and shocked, helpless, angry, anxious, depressed and even guilty or shameful. You may have questions about how to cope with your physical injuries, how to heal from the emotional impact of your experiences, how to file a report with the police, and what the court process would be like for you. Or you may just want someone to talk to - someone who understands.

We are Victim Services Specialists experienced in the areas of trauma, victimization, victim advocacy and the criminal justice system. We work directly with victims to help them access community resources, medical services and the courts. Our services are always confidential and are provided at no cost.

*The Victim Resource Center is supported by the Massachusetts Office for Victims Assistance through the 1984 VOCA grant from the Office for Victims of Crime, OJP, US Department of Justice.

Who We Are

We are victim services specialists experienced in the areas of trauma, victimization, victim advocacy and the criminal justice system. We work directly with victims to help them access community resources, medical services and the courts. Our services are always confidential and are provided at no cost.

  • We provide support for you and your loved ones
  • We assist with safety planning and needs assessment for you and your family
  • We make appropriate referrals to health, legal and other community services to ensure that each client gets the best possible care, advice, and support
  • We assist with filing for Victim Compensation. We offer training and consultation services to the community

Please note: we do not provide crisis services.

  • For urgent matters involving Domestic Violence, call SafeLink's 24/7 hotline at 1-877-785-2020.
  • For urgent matters related to Sexual Assault, contact Boston Area Rape Crisis Center's 24/7 hotline at 617-492-7273 or 1-800-841-8371.

The VRC is not the same as the Victims of Violence Program (VOV). If you are looking for information about the VOV, click here.

Mandated Reporting

Department of Children and Families

1-800-792-5200
24 hour hotline

To File 51A you need to call the local office of the city/town where client lives. If you don’t know the local office number you can call the hotline.

Massachusetts Elder Abuse Hotline

1-800-922-2275
24 hour hotline

Disabled Persons Protection Commission

1-800-426-9009
24 hour hotline