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Over the past five years, Cambridge Health Alliance leadership has delivered on its promise to make it a better healthcare system for Massachusetts and one of the top public hospitals in the nation. Today, CHA is providing more care than ever before - all while improving access, patient satisfaction, and patient safety. 

Hear about this work from some of the people responsible for our success:

Pursuing High Reliability (HRO)

Dr. Maren Bataden, Chief Quality Officer, shares how CHA has improved quality, safety, and patient experience, while fostering a culture where everyone can speak up when they see an opportunity to improve. 

Three years in, how we're doing with HRO >>

How HRO is making CHA a great place for health care >>

Building a High-Performing Workforce

Joy Curtis, Chief People Officer, highlights how CHA has built a committed workforce that powers our safety net health care system. 

It's all about the people >>

Using Technology in the Right Ways

Jeannette Currie, Chief Information and Digital Officer, explains our philosophy on using technology to restore humanity to care, not replace it. 

When you harness technology to bring people closer together >>

Creating a Place Where Providers Want to Practice Medicine

Mark Haas, Chief Administrative Officer of the CHA Physicians Organization, talks about the steps we're taking to build engagement within our provider community.  

Partnering with our providers to build a lasting future >>

Emergency Medicine leaders discuss workplace safety legislation


Local NPR affiliate WBUR spoke with Ben Milligan, MD, interim chief medical officer and chief of emergency medicine, and Danielle Bobek, MSN, RN, NEA-BC, associate chief nursing officer, for a story about workplace safety concerns in health care - a major issue for hospitals across Massachusetts.

Learn more

Working to improve the patient experience for growing families


The Betsy Lehman Center showcased CHA’s collaboration with our Patient and Family Advisory Council (PFAC) to improve the experience of patients who needed an unplanned C-section. The story featured an interview with Aideen Snell, director of patient experience, and insight from CHA physician Rachel Vogel, MD.

Read now

A national leader in medical information technology


Healthcare IT News interviewed Dr. Hannah Galvin, CHA's chief health information officer and interim chief of pediatrics, about receiving the national HIMSS Changemaker Award and her journey to becoming a leader who is ensuring that health equity is an intrinsic component of health data management.

Watch now

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