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  • Feb 29, 2024

CHA Cambridge Pediatrics Wins MHQP Patient Experience Award

Is among the top pediatric primary care practices in the state for patient experience, based on an annual statewide survey conducted by Massachusetts Health Quality Partners (MHQP)

CAMBRIDGE, Mass. – Cambridge Health Alliance (CHA), a community health system serving Cambridge, Somerville, and Boston’s metro-north communities, announced today that CHA Cambridge Pediatrics has received an award from Massachusetts Health Quality Partners (MHQP) for being one of the top practices in Massachusetts for patient experience in primary care.

The "MHQP Patient Experience Awards" is an annual awards program introduced in 2018 by MHQP, a nonprofit measurement and reporting organization that works to improve the quality of patient care experiences in Massachusetts. MHQP conducts the only statewide survey of patient experience in primary care in the Commonwealth.

Awards were given to top overall performers in adult primary care and pediatrics in nine performance categories. CHA Cambridge Pediatrics was recognized for Patient-Provider Communications.

"This is a tremendous honor and a testament to the hard work of our staff, who care so deeply about our young patients and always put them front and center," said Traci Brooks, MD, CHA’s chief of pediatrics. "As communication is one the foundations of safe and effective health care, it is gratifying to see how well we performed in this area."

"It is not easy for a primary care practice to thrive in the current environment," said Barbra Rabson, MHQP’s president and CEO. "We are thrilled to congratulate each of them on behalf of their patients for their exceptional commitment to excellence."

"Primary care is the foundation of our health care system," said Julita Mir, MD, MHQP’s board chair. "The practices from all across the state recognized with this award have distinguished themselves where it matters most – in the experiences of their own patients."

CHA Cambridge Pediatrics, located at CHA Cambridge Hospital (1493 Cambridge St. in Cambridge, Mass.), sees infants, children, teens, and young adults.

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