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Handbook for Hospital Patients

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Paying Medical Bills

Related Links:

- CHA Phone List

- Community Programs

- Hospital Quality

- Flu Resources for Patients

 
 
 
Victor Saldanha, MD; Barbara Ogur, MD; Kathleen Harney, MD - Chief of OB/GYN; David C. Osler, MD, MPH - Medical Director, Ambulatory Services, Associate Chief, Department of Pediatrics


PAYING FOR MEDICAL BILLS

At CHA, we take most major health insurance like Tufts, Blue Cross Blue Shield, and Harvard Pilgrim. We also take Medicare, Medicaid (MassHealth), several Commonwealth Care plans, and Health Safety Net coverage.


Need help finding affordable health insurance?
1.

Call our Enrollment and Outreach Team at
617-665-3155. Our staff helps CHA patients and community members apply for MassHealth or other low cost health insurance. We can also schedule primary care appointments for you. We speak English, Spanish, Portuguese, Haitian Creole, and French.

If you need help in person you can visit the Enrollment and Outreach offices at 101 Station Landing, Medford (2nd floor). We are here Monday through Thursday from 9:00am - 4:30pm.

2.

Call our Insurance Information Line at 1-877-637-2273. This free service is part of our Finance Department. They can also help you understand your health insurance options, and apply for low cost health insurance, like MassHealth. We speak English and other languages.

3. Learn more about Network Health, a comprehensive health plan that offers high-quality health care for MA residents who can not otherwise afford it. To find out more about Network Health, call 888-257-1985 or click here to visit their website.
   
About Your Co-Pay

Most insurance plans require you to make a co-payment for your office or emergency room visit.

If your insurance requires a co-payment, we will ask for it when you register. Payment is accepted in Cash or by Personal Check, Debit Card, or Credit Card (American Express, Visa, MasterCard, or Discover).

 
Billing Questions
If you have questions about your hospital bill, please call our patient billing office at 617-665-3200.

 
Important Numbers:
Enrollment and
Outreach Team
617-665-3155
CHA Insurance Line
877-637-2273

Patient Billing Office
617-665-3200

Insurance Links:

What you need to apply for MassHealth

Learn about Commonwealth Care