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Our Journey

We are currently transforming our system into a high-performing, high-value Accountable Care Organization (ACO). This new model will allow us to provide better care to our patients and achieve our vision of becoming the premier academic public health care system in the nation.

Since CHA was created in 1996, the system has continually adapted to meet patient needs. This has led to our growth from a single site, municipally-owned hospital to a large healthcare system with three community hospital campuses (Cambridge, Somerville, and Whidden) and over 20 primary care and outpatient specialty centers.

Why Change?

As today's healthcare environment undergoes rapid change, CHA must adapt as well. Our new Accountable Care Organization structure is allowing us to prepare for healthcare payment reform. This will also allow us to be sustainable and to meet the needs of our patients and communities in the years ahead.

Our New Clinical Model

We have now developed Patient-Centered Medical Homes at several of our sites and are spreading this model across our system. This work is enhanced by our systemwide electronic health record, resulting in more integrated patient care, better communication among caregivers, and stronger teams at the bedside, clinic, and across the organization. Patients can now get care when they are sick and extra support to keep them well.

This effort is capitalizing on and leveraging the system's key strengths and competencies. Click on the links to the right to learn about CHA's commitment to innovation, the electronic medical record, and how CHA has made strides in other areas, including:

  • Clinical Services

With expertise in primary care, secondary hospital care, and behavioral health services, we are seeing patients during more than 650,000 annual visits. We are also one of the state's largest acute mental health providers, and have award-winning planned care programs which improve outcomes for patients with asthma, depression, and diabetes.

  • Employed Physician Model

We have more than 300 employed physicians, representing 30 specialty areas. They provide the majority of care to our patients.

  • Patient and Community Focus

Strong community linkages allow us to maintain access to care, manage patient care, motivate healthy behaviors, and enrich patients' lives.

We also have a unique public model that includes operation of the Public Health Department for the City of Cambridge. This lets us lead efforts to address complex community health issues like senior health, substance abuse, childhood obesity, asthma, and domestic violence.

  • Academics

We remain the only healthcare organization that is a teaching affiliate of Harvard Medical School, Harvard School of Public Health, Harvard School of Dental Medicine, and the Tufts University School of Medicine. This allows us to attract world-class students, residents, and physician-teachers, who work together to improve the care of patients.



The Future of Cambridge Health Alliance

As state and federal healthcare reform continue to fuel industry changes, CHA will continue to ensure its financial stability and preserve access for its vulnerable, diverse patients.

At the core of this transformation is CHA's ability to integrate its healthcare delivery system, academic programs, and public health functions to improve the health of its patients and the populations it serves. This effort - already in progress - will continue to leverage CHA's strengths in primary care, including spreading the patient-centered medical home model and comprehensive planned care and chronic disease management programs. This will allowing it to embrace new financial models that utilize global payment methods.

We expect that these changes will have a long-lasting and beneficial impact on our patients and our system - reducing costs while maintaining a focus our our vulnerable patients. Our ultimate goals are to continue providing access to culturally-competent and comprehensive care while furthering our critical community health mission.