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NEWS FROM CAMBRIDGE HEALTH ALLIANCE

February 1, 2010

Cambridge Health Alliance Emergency Department Improvements Boost Quality, Patient Satisfaction

New Site Chief of Emergency Medicine Named for Whidden Hospital Campus

Everett, MA…Cambridge Health Alliance (CHA) announced today that Jason Tracy, MD, has been named Site Chief of Emergency Medicine for CHA's Whidden Hospital campus in Everett. Dr. Tracy comes to CHA following appointments at Beth Israel Deaconess Medical Center and Nashoba Valley Medical Center, where he most recently served as Chief of Emergency Medicine.

Dr. Tracy's arrival at CHA coincides with tremendous advancements made in the emergency departments at all three of its hospital campuses (Whidden, Cambridge, and Somerville), resulting in enhanced efficiency, quality, volume, and patient satisfaction. New rapid assessment protocols, the implementation of an electronic patient tracking system, and the addition of patient greeters all have contributed to improved patient flow. CHA's emergency department length of stay has decreased 13 percent, while patient satisfaction has jumped almost 10 percent.

Whidden's 24-hour emergency department, which was completely renovated in 2007, continues to serve patients of all ages and meet the needs of residents in Everett, Chelsea, Malden, Revere, and Winthrop. Over the past six months, Whidden's ED has consistently ranked in the top five percent of hospitals in both Massachusetts and the U.S. in patient satisfaction. In 2010, it is expected to register over 42,000 patient visits.

Dr. Tracy graduated from Boston University School of Medicine and completed his emergency medicine residency at Beth Israel Deaconess Medical Center, where he served as chief resident. He is an instructor in medicine at Harvard Medical School.

Cambridge Health Alliance is an innovative, award-winning health system that provides high quality care in Cambridge, Somerville, and Boston's metro-north communities. It includes three hospital campuses, a network of primary care and specialty practices, the Cambridge Public Health Dept., and the Network Health plan. CHA is a Harvard Medical School teaching affiliate and is also affiliated with Harvard School of Public Health, Harvard School of Dental Medicine, and Tufts University School of Medicine. Visit us online at www.challiance.org.

 


 

 

Media Contacts

David Cecere
Cambridge Health Alliance
Phone: 617-503-8428
dcecere@challiance.org

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