Each medicine team has a resident and two interns and a designated hospitalist attending. Teams care for a diverse panel of patients. 24-hour interpreter services, excellent social work staff, engaged consult liaison psychiatrists, comprehensive outpatient services for special populations - immigrants, the frail elderly, the homeless, the chronically mentally ill, those struggling with addictions - make it possible to provide high quality comprehensive care for a socially complex group of patients. The breadth and depth of medical pathology provides an inexhaustibly rich environment for learning. Patient care teams are geographically staffed such that all resident team patients are on one ward. This enables closer collaboration between nurses, doctors and care-coordinators.
Daily schedule of work
Interns arrive 6:30 - 7 to preround on their patients and take signout from the night team. From 8:30 - 10:30, both teams do bedside patient care work rounds with their team's hospitalist attending.
At 3 p.m., the ward team meets again for afternoon rounds with the attending to review the patient care plan for the current day and prioritizing task list for remainder of the day. This is also an opportunity for ‘bring-backs’: clinical questions come up during routine care of patients during work rounds and are assigned to team members. Emphasis is placed on learning to manage common and “cannot miss” diagnosis, learning to generate clinical questions and applying available evidence to patient care decisions. Case discussions may also focus on issues related to cultural competence, ethics and health systems.
Tuesday and Thursday have conferences with lunch provided by the training program.
On Thursday the conference is in Learning center C/D and is a different activity each week of the month. Sometimes it's a house officer meeting with the program directors or a meeting of the house officer union (CIR); sometimes it's a resident-led journal club or case presentation; sometimes it's a reflective session on the art of medicine - CHA's unique Food for the Soul series.
On Tuesdays, residents sign out their clinical work to the hospitalist service at noon and make their way to the Learning Center for Tuesday School Program a four-hour block of protected time for teaching and learning the core curriculum in inpatient medicine.
Manageable hours of work
Long before the ACGME mandated 80 hour work weeks, our residents were working manageable hours. We know that exhausted residents can't learn and can't take good care of others. Both teams admit every day, alternating between short-call and long-call days. On short-call day, the team takes morning signout and then takes new admissions and transfers until 2 p.m. At 6 p.m., they sign out to the night team. Having shorter days and longer days makes it possible to balance hard work with life outside the hospital.
We share the work of caring for hospitalized patients with a third team that has different structure (one Hospitalist attending and one resident working alongside).
One intern and resident pair work together on the wards to look after the patients on the resident teams; another intern and resident pair work together in the medical intensive care unit. The administrative hustle and bustle of the day quiets down and residents focus on managing emergent medical problems and admitting new patients. An overnight hospitalist is available in the hospital for consultation on patient care and the intensivist is only a phone call away.