Patrick WardellChief Executive Officer
Patrick Wardell assumed the position of Chief Executive Officer of Cambridge Health Alliance in March 2012. Prior to joining CHA, Mr. Wardell spent six years as the President and CEO at Hurley Medical Center, a $360 million, 463-bed teaching hospital that provides residency programs in internal medicine, pediatrics, obstetrics and gynecology, and radiology. In this role, Mr. Wardell reversed a seven-year cumulative loss of $34 million to a $7 million surplus in two years. He also established the Hurley Children's Hospital, constructed a $30 million state-of-the-art emergency trauma center caring for 90,000 patients annually, and introduced patient family-centered care and Six Sigma principles to Hurley Medical Center.
Mr. Wardell’s previous leadership roles include Regional Senior Vice President and Executive Director for St. Mary's Hospital and St. Joseph's Hospital in New York, NY, President and CEO of the St. Joseph's Healthcare System in Paterson, New Jersey, and Group Vice President, Ambulatory and Network Management Group for the Montefiore Medical Center/The University Hospital for the Albert Einstein College of Medicine in Bronx, New York.
Mr. Wardell received his Bachelors Degree in Psychology from Union College in New York and his Masters in Business Administration from Cornell University's Johnson Graduate School of Management. He has served on various boards including National Association of Public Hospitals and Health Systems (NAPH), Michigan Hospital Association, and Whaley Children's Center.
Renée KesslerExecutive Vice President and Chief Operating Officer
Renée Kessler joined us in 2014 as Executive Vice President and Chief Operating Officer, bringing a 25 year record of operations leadership experience to CHA. During her career, Renée has been a leader, mentor, and team player, achieving success in a range of large and complex hospital environments that care for vulnerable populations.
From 2007-2014, Renée served as Chief Operating Officer of Saint Thomas Midtown Hospital, a 683-bed urban teaching hospital in Nashville, TN. In this role she was responsible for all patient care operations, including quality and safety, staff and physician satisfaction, and overall budget, productivity, and cost performance. During her tenure, the hospital’s operating margins grew from 5% to 8.6%. She also directed a four-year effort to achieve Voluntary Protection Program status through the Occupational Safety and Health Administration focused on employee safety, which was secured in 2012, making Saint Thomas Midtown the first Tennessee hospital and 14th in the United States to achieve this distinction.
Prior to her work in Nashville, Renée served as the Chief Operating Officer/Administrator at Mountainside Hospital in Montclair, NJ, a 350-bed community teaching hospital. She led a significant financial turnaround spurred by revenue enhancement and program growth that saw the hospital achieve break-even cash flow two years ahead of schedule. She also developed a strategic plan that resulted in program and volume growth and the recruitment of new physicians in various service lines.
Kessler earned her bachelor's degree in English from the University of Michigan and a master's degree in health care administration from Ohio State University.
Paul Allen, MD, MPHChief Quality Officer
Dr. Paul Allen joined Cambridge Health Alliance as the Chief Quality Officer in July 2013. In this role he is responsible for quality management and improvement, regulatory affairs, infection prevention, risk management and pharmacy.
Dr. Allen has had a long prior history with CHA spanning approximately 16 years. He completed his Internal Medicine residency at CHA and then served as Chief Medical Resident. After his residency, he served in various leadership roles at CHA including Associate Director of the Residency Program in Internal Medicine, Director of the Medical Inpatient Units and Medical Director of the Cambridge Campus.
Dr. Allen had served as the Vice President of Medical Affairs at Steward Holy Family Hospital and Regional Vice President of Medical Affairs for Holy Family, Merrimack Valley Hospital and Nashoba Valley Medical Center. In these roles, he had responsibility for quality and performance improvement, medical staff services, care management, risk management, accreditation and regulatory affairs.
Dr. Allen has a Bachelor of Arts from Boston College, a Medical Doctorate from Harvard Medical School, and a Masters in Public Health from the Harvard School of Public Health.
Jill BattyChief Financial Officer
Jill Batty joined CHA as Chief Financial Officer in January 2014. With more than 20 years of experience as a strategist, financial executive, and health care consultant, Ms. Batty has worked with a wide variety of providers, hospitals, and physician practices, including those in safety net and integrated health systems.
Prior to joining CHA, Ms. Batty served as Senior Vice President of Finance and Chief Financial Officer of Cheshire Medical Center/Dartmouth-Hitchcock Keene in Keene, New Hampshire. Her work there helped the organization transition from fee-for-service care to population health management, effectively adapting to state and federal reimbursement shifts while generating significant operating margin improvements.
Ms. Batty’s mission-driven values extend beyond the workplace. She serves as a volunteer for several organizations including Monadnock Family Services and New Hampshire Voices for Health. She holds a bachelor’s degree in biology from the University of Illinois and a master's degree in hospital and health administration from the University of Iowa. She has been a certified public accountant since 1989 and is a fellow in the Healthcare Financial Management Association.
David Bor, MDChief Academic Officer
David Bor, MD, serves as the first ever Chief Academic Officer at Cambridge Health Alliance, working to strengthen the organization’s teaching and research programs. He is also the Charles S. Davidson Associate Professor of Medicine at Harvard Medical School (HMS).
Dr. Bor served as CHA’s chief of medicine for 21 years during which time he trained, mentored, and recruited hundreds of providers and current leaders. Since joining CHA in 1981, Dr. Bor has made major contributions as a clinician, teacher, and administrative leader. This has included advancing patient care by spearheading new programs for HIV/AIDS, tuberculosis, and community-based primary care. As the chief of medicine he recruited outstanding primary care and specialty teams. He also co-founded both the Cambridge "Health of the City" program and the Institute for Community Health, which have focused on issues like childhood obesity, men's health, and substance abuse.
In the academic arena, Dr. Bor has worked with hundreds of young physicians, fostering an environment of learning, sharing, and innovation. These efforts have earned him the HMS Dean's Award for Community Service, the A. Clifford Barger Award for Excellence in Mentoring, and membership in the HMS Academy, whose focus is excellence and innovation in medical education. He played a critical role in developing the academic relationships that CHA has with HMS, Harvard School of Public Health, Harvard School of Dental Medicine, and Tufts University School of Medicine.
Dr. Bor's work includes helping create a new clinical practice model for CHA, the Patient-Centered Medical Home, which will improve both patient care and reduce medical costs. This effort is key to CHA’s transformation to an Accountable Care Organization, furthering the vision that patient-centered, coordinated, high value care is not only possible but sustainable for CHA and its communities.
Steve CarterSenior Vice President of Information TechnologyChief Information Officer
Steve Carter is the Senior Vice President of Information Technology and Chief Information Officer at Cambridge Health Alliance (CHA). He has had a profound impact on the way CHA staff members use, access, secure, and generate information. In his numerous roles, including Senior Director of Data and Development and Chief Security Information Officer, Steve has developed critical and foundational elements of our IT infrastructure, including a comprehensive data warehouse, sophisticated reporting tools, and a robust intranet that offers over 100 custom applications and thousands of reports to enhance the quality of care and reduce expenses through greater efficiency. He has also established key safeguards to protect and secure our patient data, as validated by a recent audit of CHA’s compliance with HIPAA privacy and security requirements.Steve understands both the operational and technical needs of CHA, and he provides thoughtful and forward-thinking leadership that ensures we remain a cutting-edge model for health systems across the country.
Mary CassessoChief Community Officer & President, CHA Foundation
Mary Cassesso, who joined CHA in September 2014 as its chief community officer and president of the CHA Foundation, brings more than 25 years of executive experience in state and municipal government and higher education to the role. Ms. Cassesso, a lifelong Somerville resident, served for 10 years on CHA’s Board of Trustees and as its chair for four. Her intimate connection to Somerville and her deep and longtime relationships with community organizations and municipal leaders were a significant asset to CHA during her tenure on the Board and will continue to be in her new position.
Her appointment reflects CHA’s commitment to build and strengthen the CHA Foundation, the health system’s principal fundraising entity, as well as its resolve to work collaboratively with the communities it serves to establish and sustain critical and innovative population health efforts. Ms. Cassesso plays a key role in implementing organizational strategic planning initiatives and also oversees CHA’s Department of Community Health Improvement, which provides a wide range of programs that reduce health disparities, promote wellness, and improve the lives of local residents.
Ms. Cassesso previously was the assistant secretary of administration and finance in the Massachusetts Executive Office of Health and Human Services (EOHHS), the state agency responsible for child welfare, disabilities, elder and veterans’ affairs, public health, and insurance program MassHealth. She also served as the dean of administration and finance at the Harvard School of Dental Medicine.
Beyond her professional accomplishments, Ms. Cassesso has devoted a lifetime of commitment to community and public service. She is active in numerous civic and charitable organizations and serves as chair of the Somerville Affordable Housing Trust Fund. She is a former chair of the Joint Committee on the Status of Women at Harvard Medical School (HMS) as well as a recipient of its Leadership Award, and she is also a past recipient HMS’s Diversity Award. Ms. Cassesso holds both a master’s degree in public administration and a bachelor’s degree from Northeastern University.
Joy CurtisSenior Vice President, Human ResourcesChief Human Resources Officer
Joy Curtis is a trusted advisor, coach, problem solver, and experienced human resources executive. She is the President and Founding Principal of the Human Resources consulting firm, Innovative Solutions HR, LLC. where she has worked extensively with clients in healthcare, higher education and professional services firms. Ms. Curtis founded Innovative Solutions HR, LLC in 1994.
From 2005 until 2009, Ms. Curtis served as the Chief People Office (CPO) at the international law firm, Ropes & Gray LLP where she founded “the People Organization”. She was responsible for firm-wide Professional Development, Legal Recruiting, Human Resources Operations, Secretarial Services, Travel, Event Planning and support for the firm's Pro Bono activities. In 2009, the firm was voted the best firm to work by associates across the United States in the Vault Survey.
Prior to founding Innovative Solutions, Ms. Curtis was Vice President, Human Resources at Lawrence & Memorial Hospital in New London, Connecticut and at Newton-Wellesley Hospital in Newton, Massachusetts. She was a member of the Senior Management Teams and responsible for managing human capital. Ms. Curtis has over 25 years of in-depth experience in all aspects of human resources management.
Ms. Curtis earned her Bachelor of Arts degree in psychology from Yale University and her MBA, with high honors, from Boston University. She is a certified coach through Martha Beck, Inc. and is a certified Career Invention coach. She has earned the designation of Senior Professional, HR, (SPHR) from The Society of Human Resource Management.
In her spare time, she follows her passion for animals by working with animal rescue groups and is a founder and a member of the Board of Directors of the Massachusetts Union for Siberian Huskies, Inc. (MUSH).
Samuel H. Doppelt, MDChief of Orthopaedics
Dr. Sam Doppelt is a board certified Orthopaedic Surgeon and Chief of the Department of Orthopaedics at Cambridge Health Alliance, a position he has held since 1989.
After graduating from Pritzker School of Medicine at the University of Chicago, Dr. Doppelt completed his Orthopaedic residency at Wake County Hospital and North Carolina Memorial Hospital, where he served as chief resident. This was followed by a clinical and research fellowship in Metabolic Bone Disease at Massachusetts General Hospital.
At Cambridge Health Alliance, Dr. Doppelt has built a solid Orthopaedic service and has served on many major committees. This includes the Operative Services Management Committee, Medical Executive Committee, Credentials Committee and the Patient Care Improvement Committee. He also serves on the Medical Advisory Board of the Elder Services Plan and is an Assistant Clinical Professor of Orthopedic Surgery at Harvard Medical School.
On the national level, Dr. Doppelt has helped advance the field of tissue banking, having served on the Board of Directors of the American Tissue Services Foundation and as President of the American Association of Tissue Banks, which honored him with its 1997 Distinguished Service Award. He has also worked with the US Food and Drug Administration (FDA), serving on its Advisory Committees for Blood Products and Transmissible Spongiform Encephalopathy.
In addition this his clinical and administrative work in the US, Dr. Doppelt has worked internationally as a volunteer Orthopaedic Surgeon and instructor in Peru and still serves on the International Advisory Board for the Korean Association of Tissue Banks.
David Elvin, MDPresident of the Medical Staff
David Elvin, MD, matriculated from University of Texas Medical School with honors and completed a residency in Internal Medicine and Pediatrics from Baylor College of Medicine. He came to CHA in 2002 with a focus on neonatology and nursing home rounding, inpatient care and ambulatory primary care.
Dr. Elvin’s leadership experience includes acting as medical director of two primary care sites, chair of the practice management committee at CHA, associate medical director at Network Health and associate medical director at Network Health Alliance. He was elected as primary care representative to the Medical Executive Committee in 2007 and has served continuously since. He has served on the credentials committee at MACIPA (Mount Auburn Cambridge Independent Practice Association) before transitioning to becoming the pod leader responsible for all patients contracted through BIDCO (Beth Israel Deaconess Care Organization). He currently serves as CHA’s senior medical director of accountable care and reports to the chief medical officer.
David is a former Macy Fellow and enjoys teaching medical students in the integrated clerkship. His prior education experience included teaching medical residents in the inpatient and outpatient setting. David’s clinical work is as a primary care float physician where he moves from clinic to clinic experiencing the provider perspective first-hand. He currently sees patients at CHA’s East Cambridge and Windsor Street Care Centers.
Marshall Forstein, MDInterim Chair, Department of Psychiatry
Dr. Marshall Forstein was named interim chair of the Department of Psychiatry at CHA during the summer of 2015. He joined CHA in 1984 and has played a key role in the growth of its mental health services. In 2003 Dr. Forstein became the director of the Adult Psychiatry Residency Training Program. He is a long-time member of the department and a Distinguished Life Fellow of the American Psychiatric Association. In his current role Dr. Forstein oversees CHA’s academic programs, including training and research.
He is past member of the National Advisory Council of the Center for Mental Health Services in the Substance Abuse and Mental Health Service Administration. Dr. Forstein is a past president of the Association of Gay and Lesbian Psychiatrists, an affiliate of the American Psychiatric Association. He served as a member of the Residency Review Committee for Psychiatry of the Accreditation Council of Graduate Medical Education from 2008-2014.
Dr. Fornstein is a graduate of the University of Vermont College of Medicine and received his bachelor’s degree from Middlebury College. He completed his internship at Presbyterian Hospital at Pacific Medical Center in San Francisco, and his psychiatric residency training at Massachusetts General Hospital/Harvard Medical School in 1984. Prior to joining CHA Dr. Forstein served as the medical director of mental health and addiction services at the Fenway Community Health Center.
Andrew M. FuquaGeneral Counsel
Andrew Fuqua has served as CHA’s Senior Vice President and General Counsel since October, 2013. Andy’s responsibilities include advising the Board of Trustees and all levels of management and staff on a broad range of health law and general corporate issues, including governance, regulatory compliance, contract, labor and employment, pension, tax, licensure, real estate, accreditation, insurance, patient care, and professional staff matters. Andy began his legal career as an associate at Choate, Hall & Stewart before joining CHA as Associate General Counsel in 2006. Before law school, he taught high school history. Andy is a graduate of Princeton University and the Boston University School of Law.
Greg Hagan, MDChief of Pediatrics
Dr. Greg Hagan was named Chief of Pediatrics at Cambridge Health Alliance (CHA) in 2014. He joined CHA in 2007 as a pediatrician at the Windsor Street Health Center and served as the Associate Director of Newborn Services from 2009-2013.
Dr. Hagan has been an advocate for improving the health of children through seamless coordination and integration of services. He has served on the oversight committee for the CHIPRA Strategic Advisory Committee, on the Executive Committee and Strategic Advisory Group for Massachusetts Child Health Quality Coalition, and numerous committees and task forces on the Massachusetts Chapter of the American Academy of Pediatrics. He is the Immediate Past President for the Massachusetts Chapter of the American Academy of Pediatrics, having served as President of the chapter from 2010-2012 and President-elect from 2008-2010.
Dr. Hagan serves as a Clinical Instructor for Pediatrics at Massachusetts General Hospital and is an Instructor in Pediatrics at Harvard Medical School.
Kathleen Harney, MDChief, Department of Obstetrics/Gynecology and Women's Health
Dr. Kathleen Harney is the chief of Obstetrics & Gynecology at Cambridge Health Alliance, a position she has held since 2003. In this capacity Dr. Harney provides physician leadership for the Cambridge and Somerville Women's Health Centers, ob/gyn practices at the East Cambridge Health Center and Revere Family Health Center, as well as the Labor and Delivery Suite and Birth Center at the Cambridge campus. Dr. Harney sees patients at the Cambridge Women's Health Center.
Dr. Harney joined CHA in 1999, initially as the director of pediatric and adolescent gynecology. Prior to that she was an attending physician in the Division of Pediatric and Adolescent Gynecology at Tufts Medical Center. Prior to this subspecialty work, she was in private practice at Dedham Medical Associates.
Dr. Harney is a graduate of the Tufts University School of Medicine, and received her Bachelor's Degree, Cum Laude from Harvard University. She received her ob/gyn training at the Tufts-New England Medical Center combined program in Obstetrics and Gynecology.
Carol Hulka, MDChief of Radiology
Since 2001, Dr. Carol Hulka has been Chief of the Department of Radiology at Cambridge Health Alliance, and Associate Clinical Professor of Radiology at Harvard Medical School.
Dr. Hulka received her Bachelor's Degree from Brown University and her Medical Degree from Duke University. She completed her medical internship at Beth Israel Hospital and trained as a resident in Radiology at the Brigham and Women's Hospital. Dr. Hulka was an Imaging Fellow at Massachusetts General Hospital. She remained on staff at Massachusetts General Hospital for several years where she published in the field of women's imaging. She initiated and developed the Breast MRI program at MGH for which she was awarded state and federal grant funding.
During her staff appointment at BIDMC, she completed her MBA at the BU Executive MBA program, where she was selected for membership in the Beta Gamma Sigma Society for academic achievement. Dr. Hulka had the opportunity to use this education when offered the position of Chief of Radiology at Cambridge Health Alliance. Since that time, she has expanded the professional practice from the Cambridge Hospital site to include Somerville and Whidden campuses. Dr. Hulka has overseen transformation of the department to a state-of-the-art facility that is 100% digital (PACS) and paperless, using voice recognition for instant report turnaround. Under her supervision, the department now has state of the art equipment. It was one of the first facilities in the area to have digital mammography at all sites and in 2009 was named a Breast Imaging Center of Excellence by the American College of Radiology.
Dr. Hulka remains active in many Radiologic Societies with roles as Past President of several imaging societies and as a reviewer of scientific presentations and journals. She continues to support radiology education programs with the Harvard Medical students and rotating residents with shared leadership from the highly skilled team of radiologists.
Joe Mackey, MDChief of Anesthesia
Dr. Joe Mackey was named CHA’s chief of anesthesia in September 2015, having served as the interim chief since July 1, 2015. Since joining CHA, Dr. Mackey has been instrumental in orchestrating a seamless transition of the service. He continues to focus on improving the efficiency of the OR, particularly on-time surgical starts and seamless team communication, which are initiatives tightly linked to patient experience of care and staff satisfaction.
Dr. Mackey is an anesthesiologist with Anaesthesia Associates of Massachusetts, PC. Prior to joining CHA, he served as the director of anesthesia for Boston Medical Center’s Moakley Ambulatory Surgery Center and also served as the chairman for the Department of Anesthesia at Saints Memorial Medical Center from 2005-2007.
Ben Milligan, MDChief of Emergency Medicine
Dr. Benjamin Milligan was named Chief of Emergency Medicine in 2015. Milligan joined CHA in 2008 as an attending physician at CHA Cambridge Hospital. He became the associate site chief of emergency medicine for Cambridge and Somerville Hospitals in 2012 and then was promoted to site chief for both sites last year.
Throughout his tenure, Dr. Milligan has shown a great commitment to quality care for CHA’s patients, leading initiatives focused on improving patient safety and enhancing quality in emergency medicine. He has also played an important role in helping maintain the high patient satisfaction scores that keep CHA’s ED consistently ranked among the top in Massachusetts in publicly reported quality measures. CHA’s ED, the fifth largest in the state, serves nearly 100,000 patients annually, with wait times that average around five minutes.
Prior to joining CHA, Dr. Milligan was a clinical instructor at the Alpert Medical School of Brown University and an attending physician at the Miriam Hospital in Providence, Rhode Island. He graduated from the Weill Cornell Medical College (Cornell University) and completed his emergency medicine residency at New York University/Bellevue Hospital Center.
Rebecca Osgood, MDChief of Pathology
Dr. Rebecca Osgood is Chief of Pathology at Cambridge Health Alliance. She has been part of CHA for 27 years and has contributed greatly to the Department's work including initiating the project of electronic reporting of reportable infectious diseases to the MADPH from Microbiology Laboratory and bringing molecular infectious disease testing to CHA providers. Dr. Osgood has provided outstanding oversight of the Somerville Hospital laboratory services, the Microbiology section of CHA laboratories, and has served as Medical Director of the Spaulding Hospital Cambridge Clinical Laboratories. She is also currently the Medical Director of MIT Health Services Clinical Laboratory. Dr. Osgood is an Instructor in Pathology at Harvard Medical School. She is a Clinical Associate in Pathology at Massachusetts General Hospital. Prior to Cambridge Health Alliance, Dr. Osgood was the Medical Director of Microbiology at the Beth Israel Hospital.
Dr. Osgood serves on the Executive Board of the Massachusetts Society of Pathologists and is a representative of the House of Delegates for the College of American Pathologists. Dr. Osgood is part of the Global Pathology group at the Massachusetts General Hospital. She is a member of the College of American Pathologists, Massachusetts Society of Pathologists, the American Society of Clinical Pathologists, and the American Society of Cytology. Dr. Osgood interests are infectious disease pathology and cytopathology. Dr. Osgood is dedicated to providing excellent pathology and laboratory services to providers and the patients of the Cambridge Health Alliance community.
Outside CHA, Dr. Osgood is the mother of 4 children and married to an orthopedic surgeon, Dr. Thomas Hoerner. She has participated in many community projects. She has volunteered her services as a pathologist along with her husband with Health Volunteers Overseas, a nonprofit organization that is dedicated to improving the availability and quality of health care through training and education. With this organization, she has worked in Cambodia, Tanzania, and Costa Rica.
Dr. Osgood is a graduate of the Weil Cornell Medical College and completed her pathology residency training at MGH. She received her B.A. from Smith College and graduated Magna Cum Laude and Phi Beta Kappa.
Richard Pels, MDChief of Medicine
Richard Pels, MD, was appointed to the position of Chief of Medicine at Cambridge Health Alliance in April of 2017. Dr. Pels has been with CHA since 1983, serving in numerous leadership roles including associate chief of medicine, president of the medical staff, director of the Internal Medicine Residency program, director of graduate medical education and most recently, interim Chief of Medicine.
Dr. Pels graduated summa cum laude from Duke University and received his MD degree from the University of Florida. He completed primary care internal medicine residency training at CHA and fellowship training in general medicine and medical education at Harvard Medical School. His special interest areas are refugee health, chronic pain and, of course, medical education. Dr. Pels is the recipient of many prizes and awards including the A. Clifford Barger Excellence in Mentoring Award at HMS, CHA’s Medical Staff Lifetime Achievement Award and the Parker J. Palmer Courage to Teach Award from the Accreditation Council for Graduate Medical Education.
David PorellChief Administrative Officer, CHA Physician Organization
For more than 20 years, David J. Porell has held senior management roles in both academic and community hospital settings. He currently serves as the Chief Administrative Officer for the Cambridge Health Alliance Physician Organization (CHAPO). He has administrative responsibility for all functions of CHAPO including contracting, billing and coding, accounting and finance, physician recruitment, human resources, and provider enrollment. Mr. Porell has overseen significant improvements in revenue cycle measures for charge capture, reduced charge lag, and collection rates. Under his leadership, CHAPO's financial performance improved by nearly 20 percent in FY10.
Prior to assuming his current position in 2006, Mr. Porell was CHA's Vice President of Clinical Services, successfully managing several key clinical programs including the launch of a new Sports Medicine program, enhancement of the existing Occupational Health program, and management of the $20 million radiology equipment upgrade plan.
Mr. Porell previously held roles as Vice President for Support Services and Associate Vice President for Rehabilitation Services at Morton Hospital and Medical Center, and he served as Supervisor of Outpatient Services for Physical Therapy at Massachusetts General Hospital.
He earned his undergraduate degree at the University of New Hampshire, a master's in physical therapy from the University of Southern California, and a master's in business administration with concentrations in health care management and finance from Boston University.
Assaad Sayah, MDChief Medical Officer
Dr. Assaad Sayah is Chief Medical Officer at Cambridge Health Alliance. Since joining CHA in 2006, he has served as Chief of Emergency Medicine and Senior Vice President of Primary Care. In the emergency department, he led tremendous advancements at all three CHA hospital campuses (Cambridge, Somerville, and Whidden), resulting in enhanced efficiency, quality, volume, and patient satisfaction. The implementation of Rapid Assessment, an electronic patient tracking system, and the addition of patient partners are among the many initiatives that have contributed to improved patient flow.
When the National Association of Public Hospitals and Health Systems (now America's Essential Hospitals) publicized successful ED throughput strategies from top performing safety net hospitals throughout the country they honored CHA as a "high performer" candidate. After data was collected from two dozen member hospitals, CHA was identified as having promising practices to share with the greater hospital community. Since then, Dr. Sayah has been invited to share these strategies and accomplishments at national venues in Chicago, Denver, and San Diego.
Dr. Sayah has also served as Chairman of CHA's Chiefs Council and CHA Medical Staff President, and he continues to serve on the faculty at Harvard Medical School. His research and publications focus on Emergency Department Operation and Emergency Medical Services (EMS) including design of the EMS system, continuous quality improvement, advanced directives, violence and weapons, disaster planning, and pre-hospital thrombolytics.
He has received numerous awards for his work, including the Presidents Award and Vanguard Award from the Massachusetts College of Emergency Physicians, the America's Top Physicians distinction in 2007 and 2008 from the Consumers Research Council of America, and the EMS Physician of the Year Award from the Metropolitan Boston EMS Council.
Prior to coming to CHA, Dr. Sayah served in leadership roles at several area hospitals, including as Director of EMS for Brigham and Women's Hospital, Associate Chief for the Department of Emergency Medicine at St. Elizabeth's Medical Center, and Chairman of the Department of Emergency Medicine at Caritas Good Samaritan Medical Center. He received his medical degree from the University of Massachusetts Medical Center and completed his residency in emergency medicine at William Beaumont Hospital in Michigan.
Charlene Scarpa, RNInterim Chief Nursing Officer
Charlene Scarpa, RN, who has more than 15 years of management experience in multiple specialties, was named Cambridge Health Alliance's interim chief nursing officer in October 2016. Prior to that, she served as the health system's associate chief nursing officer of emergency, perioperative and endoscopy services, providing strategic and operational leadership for a three-campus emergency department with a total of more than 100,000 annual visits. In that role, she ensured quality measures were achieved in the service lines and oversaw program development and fiscal accountability for emergency department and perioperative services.
Ms. Scarpa previously served as the associate chief nurse of surgery/specialty areas at North Shore Medical Center in Salem, Mass. Her prior roles include nurse manager for emergency services at CHA, patient care director of endoscopy at North Shore Medical Center and numerous other clinical and management positions at Massachusetts General Hospital, Salem Visiting Nurse Association, Salem Hospital and Whidden Hospital Home Care/Hospice. She received her BSN degree from Atlantic Union College and earned a certificate in strategic planning and operations for health care executives at Harvard Business School.
Gerald Steinberg, MDSenior Vice President, Network Development
Dr. Gerald Steinberg is Senior Vice President of Network Development, working to develop new partnerships that benefit CHA's patients and communities. Dr. Steinberg previously served as CHA's Chief Medical Officer and Chief Medical Quality Officer. Before coming to CHA in 2005, he was Senior Vice President and Chief Quality Officer of UMass Memorial Health Care. He also served as interim Chairman of the Department of Orthopedics at the University of Massachusetts Medical School, where he was the school's Feigenbaum Distinguished Professor of Quality, and as Chief Medical Officer of UMass Memorial Health Care.
Steinberg is an AOA graduate of the Albert Einstein College of Medicine and received his bachelor’s degree, cum laude, from Rutgers University where he was a Henry Rutgers Scholar. He received his orthopedic training in the Harvard Combined Orthopedic Program after completing a Research Fellowship at Harvard.
Laura Sullivan, MDInterim Chief of Family Medicine
Laura Sullivan, MD .came to CHA in 2006 and later became the medical director of the Malden Family Medicine Center in 2008. She is a past president of the medical staff and has played a key role in CHA’s patient-centered medical home transformation and accountable care model transition. She is an assistant clinical professor at Tufts University School of Medicine.
Dr. Sullivan received her MD degree from Chicago Medical School and completed the University of Massachusetts Worcester Family Medicine Residency. Prior to joining CHA Dr. Sullivan was interim medical director at Plumley Village Health Services, part of UMass Memorial Health Care.
Brian Swann, DDS, MPHChief of Dental Medicine
Brian Swann, DDS, MPH, Chief of Dental Medicine, is a renowned clinician who oversees all aspects of CHA's dental services - patient care, clinical quality, and the Harvard-affiliated General Practice Dental Residency.
Dr. Swann earned his dental degree at the University of California San Francisco (UCSF) School of Dentistry and over the course of his lengthy career has held clinical and management positions in both private practice and the public sector. The latter includes serving as Dental Examiner for the State of California and as Dental Director of both the Sierra-Nevada and San Jose Job Corps. He was also a co-founder of the Greater Bay Area Dental Society, based in San Francisco and received the UCSF highest alumni recognition, the Medal of Honor.
After moving to the Boston region, Dr. Swann earned a Masters of Public Health at the Harvard School of Public Health, where he received the Albert Schweitzer Award for Humanitarianism. He later completed Harvard fellowships in Oral Epidemiology and Minority Health Policy. He currently holds the position of Clinical Instructor at the Harvard School of Dental Medicine.
Since joining CHA in 2008, Dr. Swann has continued his passion for dental care and community health improvement, particularly for multicultural populations. His other activities in this area include serving as a Clinician at the Mattapan Community Health Clinic, as Chair of the National and International Relations Committee of the National Dental Association and organizing the first joint African Tour between the American Dental Association and the National Dental Association in Kenya, Zanzibar, and Ethiopia.
Richard Swanson, MD, FACSChief of Surgery
Richard Swanson, MD, FACS, who joined CHA in October 2016, has more than 20 years of experience as a leading pancreatic surgeon and well-respected physician leader. He has held a wide range of clinical and academic roles throughout his career.
Dr. Swanson came to CHA from the Dana-Farber/Brigham and Women's Cancer Center (DF/BWCC), where he was the director of the Program in Hepatobiliary and Pancreatic Cancer of the Division of Surgical Oncology. At DF/BWCC, he led a specialized team, including some of the best practitioners in every medical discipline, which advanced national standards of care through breakthrough research.
Early in his career, Dr. Swanson held various physician leadership positions, including a six-year appointment as chief of surgical oncology, at UMass Memorial Medical Center in Worcester, one of the largest health care systems in central Massachusetts. Dr. Swanson also served an associate professor of surgery at the University of Massachusetts Medical School.
Dr. Swanson received his MD from Harvard Medical School in 1980. He completed his residency at Massachusetts General Hospital in 1987 and a surgical oncology fellowship at the University of Texas MD Anderson Cancer Center in 1989.
He currently serves as an associate professor of surgery at Harvard Medical School. Dr. Swansson also holds membership in the Americas Hepato-Pancreato-Biliary Association, Society for Surgery of the Alimentary Tract, Society of Surgical Oncology, Pancreas Club, and the New England Surgical Society. He is a Diplomate of the American Board of Surgery.
Edgardo Trejo, MDInterim Chief, Department of Psychiatry
Dr. Edgardo Trejo assumed the position of interim chief of the Department of Psychiatry at CHA during the summer of 2015. In his role Dr. Trejo, who heads the three adult and geriatric inpatient psych units at Cambridge and Whidden Hospitals as well as the Psychiatric Emergency Service and Psychiatry Transition Service, oversees the department’s clinical operations for both inpatient and outpatient, including efforts to strengthen its coordination and integration with primary care and other clinical services.
Since early on in his career, providing quality care to the most vulnerable populations has been Dr. Trejo’s driving force. A graduate of the University of the Andes (Venezuela), he completed his internship and residency training at Albert Einstein Medical Center in Philadelphia. Dr. Trejo taught and mentored medical school students there as well as at Temple University. As part of the UMass Medical School faculty Dr. Trejo was the medical director for the Intensive Treatment Unit at Bridgewater State Hospital and played an important role in obtaining its first national accreditation. While at BSH Dr. Trejo also supervised and trained UMass Forensic Fellows. Dr Trejo has extensive administrative experience and has helped design and develop new ways to provide services such as the integration of psychiatry services at CHA.
Lisa TrumbleSenior Vice President of Accountable Care and Performance
Lisa Trumble has more than 20 years of experience at integrated delivery systems, physician organizations, for profit and not for profit organizations, and academic, public, and private healthcare systems.
Lisa is currently the Senior Vice President of Accountable Care and Performance, at Cambridge Health Alliance and Cambridge Health Alliance Physician Organizations. The scope of her responsibility spans from general accounting, budgeting, provider compensation, financial planning, revenue cycle, human resources, contracting, and legal functions to system-wide duties for accountable care and population health initiatives as well as strategic business planning and forecasting.
Lisa joined CHA from Berkshire Health System, where she served as Vice President of Physician Services and Executive Director. Previously, Lisa was Administrative Director for Anesthesia and Surgery Services Lines at North Shore Medical Center and Chief Financial Officer at Professional Services Corporation. Along with her team she was the recipient of a Partners Excellence Award for successful efforts in transitioning 6,000 full risk senior members out of a product to a fee for service arrangement while preserving community relations.
Lisa has a Bachelor of Science in Business Administration from North Adams State College and a Master of Science in Business Administration from Western New England College.