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Cambridge Health Alliance Primary Care Practices Awarded Highest Level Recognition by National Committee for Quality Assurance
Posted Date: 3/18/2013
Cambridge, Mass. — Cambridge Health Alliance (CHA), a Harvard-affiliated healthcare system that serves Cambridge, Somerville, and Boston's metro-north region, announced today that four of its primary care practices have been awarded Recognition by the National Committee for Quality Assurance (NCQA) Patient-Centered Medical Home 2011 program.

Cambridge Family Health, Cambridge Family Health North, Broadway Health Center in Somerville, and the Malden Family Medicine Center received Level 3 Recognition, the highest administered by NCQA. They join CHA’s Revere Family Health and Union Square Family Health centers, which both earned the distinction three years ago.

NCQA Recognition acknowledges CHA’s advancements in adopting and implementing the patient-centered medical home (PCMH) model, a team-based system of comprehensive health care that uses partnerships between patients, their physicians, and their families to achieve substantial improvements in patients’ health. CHA is deploying the model for all its ambulatory sites as part of a system-wide transformation to improve the health of its communities.

“The NCQA Patient-Centered Medical Home is a model of 21st century primary care that combines access, teamwork, and technology to deliver quality care and improve health,” said NCQA President Margaret E. O’Kane. “NCQA’s PCMH 2011 Recognition shows that Cambridge Health Alliance has tools, systems, and resources to provide its patients with the right care at the right time.”

“This is a major milestone on our journey to achieve patient-centered, coordinated care at the highest level throughout our system,” said CHA Chief Executive Officer Patrick Wardell. “NCQA Recognition validates our success in transforming our practices and shows we are at the forefront of a new standard of care.”

Developed to assess whether physician practices are functioning as medical homes and recognize them for these efforts, the NCQA Patient-Centered Medical Home 2011 program reflects the input of the American College of Physicians, American Academy of Family Physicians, American Academy of Pediatrics, American Osteopathic Association, and others in extension of the Physician Practice Connections Program. The NCQA Patient-Centered Medical Home 2011 standards emphasize the use of systematic, patient-centered, coordinated care that supports access, communication, and patient involvement.

“Our primary care sites have made remarkable progress in developing team-oriented environments that actively partner with patients to create meaningful relationships that create better health,” said Somava Stout, MD, CHA’s Vice President for Patient-Centered Medical Home Development. “Our NCQA journey has been fundamentally about working together to improve the health and well-being of our patients and communities.”

NCQA is a private, non-profit organization dedicated to improving health care quality. It accredits and certifies a wide range of health care organizations and manages the evolution of HEDIS®, the performance measurement tool used by more than 90 percent of the nation’s health plans. NCQA is committed to providing health care quality information through the Web and the media in order to help consumers, employers, and others make more informed health care choices.

Cambridge Health Alliance is an academic community health system committed to providing high quality care in Cambridge, Somerville and Boston’s metro-north communities. CHA has expertise in primary care, specialty care and mental health/substance use services, as well as caring for diverse and complex populations. It includes three hospital campuses, a network of primary care and specialty practices and the Cambridge Public Health Dept. CHA patients have seamless access to advanced care through the system’s affiliation with Beth Israel Deaconess Medical Center in Boston. CHA is a Harvard Medical School teaching affiliate and is also affiliated with Harvard School of Public Health, Harvard School of Dental Medicine and Tufts University School of Medicine.