Cambridge, Mass. – Cambridge Health Alliance (CHA), a vital and innovative community health system that serves Cambridge, Somerville, and Boston’s metro-north communities, has honored nurses Yanny Kavanagh and Cheryl Palazzolo with the DAISY Award for Extraordinary Nurses. The award, established by the national nonprofit DAISY Foundation, recognizes the extraordinary efforts nurses make in the lives of patients and their families every day.
Yanny Kavanagh, RN, an orthopedics nurse at CHA’s Cambridge Hospital campus, takes great care in addressing the cultural needs of her patients. Her language skills in English, Spanish, Portuguese, and Haitian Creole help her to communicate with patients, and her peers praise her ability to anticipate which patients will have comprehension challenges, transport challenges, or the need for other family members to become involved in care. Her tact in dealing with patients is unsurpassed. She frequently makes the extra effort to accommodate her patients including, most recently, communicating with a patient, his doctor, and a pharmaceutical company to make sure a process was in place for the patient to receive his much-needed medication on an ongoing basis.
Cheryl Palazzolo, RN, a nurse in the medical-surgical unit at CHA’s Whidden Hospital campus, was recognized for her outstanding teamwork and respect for her colleagues. She was commended for always taking time to talk to and comfort patients and their family members, and for administering care appropriately and efficiently. Recently, Ms. Palazzolo took the initiative to assist a colleague with a difficult case in which a patient who was suspected to have a serious condition needed a number of tests run in a very short time frame. She lent her expertise readily and assisted with the case, even personally escorting the patient down for a CT scan so it could be done emergently. Her ability to anticipate the severity of the situation and help move things along quickly and efficiently ensured a positive outcome for the patient.
Each quarter, CHA will present two DAISY awards based on nominations submitted online by patients, peers, and other staff (http://www.challiance.org/Careers/DaisyAward.aspx). Submissions are evaluated by a panel of nurses based on criteria provided by the DAISY Foundation.
The nonprofit DAISY Foundation, based in Glen Ellen, Calif., was established in memory of J. Patrick Barnes, who died at the age of 33 in late 1999 from complications of the autoimmune disease Idiopathic Thrombocytopenic Purpura (ITP). The care Patrick and his family received from nurses while he was ill inspired Barnes’ family members to establish the DAISY Award to thank nurses across the country for making a profound difference in the lives of patients and their families. For a complete listing of hospitals currently running the program, please go to http://DAISYfoundation.org/.
Cambridge Health Alliance is a vital and innovative community health system that provides essential services to Cambridge, Somerville, and Boston’s metro-north communities. It includes three hospital campuses, a network of primary care and specialty practices, and the Cambridge Public Health Dept. CHA is a Harvard Medical School teaching affiliate and is also affiliated with Harvard School of Public Health, Harvard School of Dental Medicine, and Tufts University School of Medicine. For more information, visit www.challiance.org.